Jan. 29, 2025

Practiceland: Not Your Doctor's Podcast [Trailer]

Practiceland: Not Your Doctor's Podcast [Trailer]

Let’s be real—working in an aesthetic practice is a roller coaster. Phones that never stop ringing, leads stacking up, last-minute doctor requests, and the patient right in front of you.

Welcome to PracticeLand—where we get it because we’ve been...

Let’s be real—working in an aesthetic practice is a roller coaster. Phones that never stop ringing, leads stacking up, last-minute doctor requests, and the patient right in front of you.

Welcome to Practiceland—where we get it because we’ve been there. So have our guests (your peers and the industry’s best). Each week, we share insider tips and straight talk to help you tame the chaos, get sh*t done, and gain the recognition you deserve.

Are you one of us? Subscribe for new episode notifications and more at practicelandpodcast.com. New episodes weekly, wherever you listen to podcasts.

Got a wild customer service story or a sticky patient situation? Send us a message or leave us a voicemail. If your tale makes it into our “She Did WHAT?!” segment, we’ll send a thank-you gift you’ll actually love (promise, no cheap swag here).

Andrea (00:03):
Hey there, I'm Andrea Watkins and if you're listening to this, while juggling three patient calls, checking into patients, taking a payment, selling some skincare, and trying to catch your doctor in between procedures, you might be working in an aesthetic practice.

 

Blake (00:15):
And I'm Blake Lucas, welcome to Practice Land. This is not your doctor's podcast.

 

Andrea (00:21):
As PatientFi's CEO Todd Watts says, nobody understands what it's like to be a patient coordinator or run a practice unless you've actually done it,

 

Blake (00:28):
Because from the moment you walk in until the moment you leave, it can be absolute mayhem.

 

Andrea (00:33):
Yeah, I spent lots of years running a plastic surgery practice. All we really want to do is help patients look and feel their best and get through our days without any drama.

 

Blake (00:42):
And after seven years, helping practices succeed at PatientFi, I've seen it all, from the wins to the "She did what?" moments.

 

Andrea (00:48):
That's why every week on Practice Land, we bring you real help for real practice problems.

 

Blake (00:54):
Whether you're trying to close more deals,

 

Andrea (00:55):
Navigate those tricky patient conversations,

 

Blake (00:58):
Or finally ask for that raise you deserve.

 

Andrea (01:00):
Practice Land is the show for you. The ones who make the practice work.